MyConferenceAdmin

To view your accounts you can either click on “My Accounts” from the Quick Links page when you first log-in or you can find the “My Accounts” in the navigation bar on the top right.

To change your account contact information navigate to “My Information” which can be located in the Quick Links page or in the navigation bar on the top right. Your current contact information will be displayed on the left side under “contact Information” as well as input areas to update your information on the right side under Update Information. Once you’ve filled out the new contact information on the right side, press “Update Information” on the bottom right.

To change your billing options you can click on “My Accounts” from the Quick Links page or from the navigation bar on the top.  On this page you will see an icon with the words “View Account , click this icon to view all your billing information. Your current billing information will be displayed on the left side under Account Information and you can update your billing information on the right side under Update Account Information. Once you have updated the billing information then you can click on Update Account Information to save it.

To view your invoices online go to the “Quick Links” page by clicking on “Home” in the navigation bar. On this page you will see an icon with the words “My Invoices” click this icon to view your invoices.

Going green is a popular term used to describe the process of changing one’s lifestyle for the safety and benefit of the environment. People who “go green” make decisions about their daily lives while considering what impact the outcome of those decisions may have on global warming, pollution, loss of animal habitats, and other environmental concerns. An example of going green would be opting to receive your invoices electronically instead of paper invoices.

To change your credit information you can click on “My Accounts” from the Quick Links page or from the navigation bar on the top.  On this page you will see an icon with the words “View Account”, click this icon to view all your account information. Your current credit card information will be displayed on the left side under Credit Card Information and you can update your credit card information on the right side under Update Credit Card Information. Once you have updated the credit card information, click on Update Credit Card Information to save it.

A Room is an area where multiple participants who contain participant pass codes can join in order to partake in an online conference.  These rooms are usually hosted by a person with a chair pass code.

To add a room, navigate to “My Rooms” found in the Quick Links page or on the navigation bar; on the right hand side there is an option to add a room.  Click on the button “Add a Room” and fill out the information for your room; once completed, click on “Create Room”

To cancel a room, navigate to “My Rooms” found in the Quick Links page or on the navigation bar. In the middle under your name you will see information about your room with three buttons towards the right. Click on the button “Cancel Room” to cancel your room.

To change your room settings, navigate to “My Rooms” found in the Quick Links page or on the navigation bar. In the middle under your name you will see information about your room with three buttons towards the right. Click on “Room Details” to edit your room settings.

A User is a person who has either a chair pass code, participant code or both with access to rooms to conduct and participate in conference calls.

To remove a user, navigate to the Quick Links page by clicking Home on the navigation bar, here you will find a set of labeled icons. Click on “My Users”….

To add a user, navigate to the Quick Links page by clicking Home on the navigation bar, here you will find a set of labeled icons. Click on “My Users”….

To add a user, navigate to the Quick Links page by clicking Home on the navigation bar, here you will find a set of labeled icons. Click on “My Users”….

To view your usage, navigate to “Quick Links” by clicking Home on the navigation bar. Here you will have the option of either viewing your “Conference history” or “Call history”.  If you want to see your room usage navigate to My Rooms and here you will notice information regarding the room you are inquiring about along with buttons to the right side. Click on “view Usage” to view the usage for that particular room.

Yes you can export your usage in to an Excel sheet.  To export your usage you can click on “My Accounts” from the Quick Links page or from the navigation bar on the top.  On this page you will see an icon with the words “View Usage”, click this icon to view all your usage information. You can filter by conference name or by date and once you are ready to export to excel just click on the icon to the right that says “Export to Excel”.

A billing contact is the contact associated with receiving the invoice and making payments such as an accounting department. A Corporate contact is the primary contact for managing the account and all of its features. The Billing contact is a courtesy in which we extend out to our account holders but does not have to be different then the corporate contact.

To add another account contact us at the number below and we will add the account for you.

To view your conference history, navigate to the Quick Links page by clicking “Home” on the navigation bar. Here you will find a number of labeled icons, one of which is “My Conference History”.

To view your call history, navigate to the Quick Links page by clicking “Home” on the navigation bar. Here you will find a number of labeled icons, one of which is “My Call History”.

To schedule a call, click on the “event ordering” icon from the homepage and follow the wizard.

To view your invoices you can click on “My Accounts” from the Quick Links page or from the navigation bar on the top.  On this page you will see an icon with the words “View Invoices”, click this icon to view all your invoices.

To gain Account Administrator access, you will need to contact client care and they will grant you the access.  Their email address is support@myconferenceadmin.com.